LINK [Verona] What do I do if the 'Process' Button is not available?

This is a basic troubleshooting checklist for situations where the Process button is unavailable in the pinpad. It covers the required system settings, browser configuration, pin pad communication protocol, and software installation needed to restore the Process button functionality.

Make sure to go through the following Check List:

1) Firewall / Defender / SmartScreen : Disable

2) Install Chrome and set is as default browser

3) Pinpad : Protocol : TCP/IP

4) Download the latest version of explore version (https://www.microsoft.com/en-us/download/internet-explorer.aspx)

5)Download the Verona program and Install (https://www.cloudposcenter.com/download/pos/VeronaPOS.zip)