Take-Out Orders

The Take-Out Orders feature allows staff to create and manage orders for customers picking up their food without requiring a table assignment. From the Take-Out screen, employees can create new orders, access existing tickets, update order details, and process payments, providing an efficient workflow for carryout operations.

Accessing Take-Out Orders

From the Home Screen, tap the Take-Out button.

The Take-Out screen displays a list of all active take-out orders.

Each order includes key information such as:

• Order number
• Customer name (if entered)
• Order total

From this screen, you can open an existing order or create a new one.

Creating a Take-Out Order

Tap New Ticket to create a new take-out order. A new order screen opens with TAKE-OUT displayed in the header.

The layout is similar to the Table Ordering screen:

• Left Panel: Displays the current order, including item quantities, descriptions, and prices.
• Right Panel: Displays menu categories and items available for ordering.

Adding Items to the Order

The ordering process follows the same workflow as Table Ordering.

Select a menu category from the right panel, and tap an item to add it to the order. If the item includes modifiers, complete the modifier selection before adding it to the order.
As items are added, they appear in the order list, and the Subtotal, Tax, and Total are updated automatically.

Completing a Take-Out Order

Once the order is complete, use the available action buttons:

• Print (Red): Prints the order ticket.
• Order (Blue): Returns to the ordering screen to continue adding items.
• Pay (Green): Opens the Payment Options screen to complete the transaction.

Review the Payment Options Guide to learn how to complete the transaction.

The payment process follows the same workflow as Table Ordering, allowing you to:

• Select a payment method.
• Collect tips (if enabled).
• Capture a customer signature (when applicable).
• Print or send the receipt after payment.