How Long Does the Otter Onboarding Process Usually Take?

This guide explains the expected timeline for a store to go LIVE after the accounts are fully activated and how merchant responsiveness can help speed up the process.

Once accounts are fully active, it will take 1-2 weeks for a store to go LIVE. 

This process can be done in a couple of days if a merchant is responsive and actively checking in with the Otter and VelaPOS team.