Fees

The Fees settings allow you to configure service charges and additional fees that can be automatically applied to orders based on specific conditions. Fees can be configured as a percentage or fixed amount and can be customized according to the order's subtotal, total, destination, number of guests, tax, payment method, and other criteria. Verona provides a Service Charge configuration as well as up to five additional fee configurations, allowing stores to create different fees for different business requirements.

Main Screen>MENU>SETTINGS>PAY>FEES

From the Main Screen, select MENU and then SETTINGS.

Navigate to the PAY tab and select FEES.

Service Charge

This section allows you to create and configure a service charge that can be automatically applied to qualifying orders.

USE: Enable this checkbox to activate the service charge.

FEE NAME: Enter the name that will identify the service charge.

METHOD: Select how the service charge is calculated:

    • PERCENT: Calculates the charge as a percentage of the selected source amount.
    • FIXED AMOUNT: Applies a specific dollar amount.

SOURCE: Determines which order amount is used to calculate the service charge. Available options include:

  • SUBTOTAL (PRE-TAX): Uses the subtotal before tax.
  • TOTAL (W/TAX): Uses the total including tax.
  • SUBTOTAL (PRE-DISCOUNT, PRE-TAX): Uses the subtotal before discounts and tax.
  • TOTAL (PRE-DISCOUNT, W/TAX): Uses the total before discounts but including tax.
  • SUBTOTAL (EXCLUDE NON-SERVICE ITEM, PRE-DISCOUNT, PRE-TAX): Uses the subtotal of service items only, before discounts and tax.
  • TOTAL (EXCLUDE NON-SERVICE ITEM, PRE-DISCOUNT, W/TAX): Uses the total of service items only, before discounts and including tax.

AMOUNT %: Enter the percentage or amount to be applied based on the selected METHOD.

CONDITIONS: GUESTS: Select the number of guests required for the service charge to apply. Available values range from 0 to 100, with MORE available for parties larger than 100 guests.

CONDITIONS: DESTINATION: Select which order destinations the service charge applies to.

TAX RATE %: Enter the tax rate to be associated with the service charge.

PRINT ON TIP: Determines whether the service charge is included when calculating or displaying the tip amount. Select YES or NO.

DESCRIPTION: Enter a custom description for the service charge. If left empty, the system uses the default description SERVICE FEE WAS INCLUDED.

TIP LINE: Enter the information that should be displayed on the tip line. If left empty, the system uses ADDITIONAL TIP.

Additional Fees

For each FEE 1–5, configure the following options:

SOURCE: Determines whether the fee is enabled and which order amount is used to calculate it.

Available options include:

  • DISABLED: Disables the fee.
  • SUBTOTAL (PRE-TAX): Calculates the fee using the subtotal before tax.
  • TOTAL (W/TAX): Calculates the fee using the total including tax.
  • SUBTOTAL (PRE-DISCOUNT, PRE-TAX): Calculates the fee using the subtotal before discounts and tax.
  • TOTAL (PRE-DISCOUNT, W/TAX): Calculates the fee using the total before discounts and including tax.

NAME: Enter the name of the fee as it should be identified in the system.

FIXED $: Enter a fixed dollar amount for the fee.

PERCENT %: Enter a percentage to calculate the fee based on the selected source.

TAX %: Enter the applicable tax percentage for the fee.

DESTINATION: Enable the corresponding destination options to apply the fee only to those order types.

REMOVE FOR: Check the payment methods for which the fee should not be applied.

Once configured, click SAVE and RESTART PROGRAM.