Register Close-CC No Tip (Adjusting Tips)

This section explains how to manage credit card transactions that have not yet had a tip applied. During the Register Close process, transactions listed under CC NO-TIP must have their tips entered, adjusted, or settled before the register can be successfully closed.

Main Screen> Number Pad> Sales Screen> MENU> REGISTER CLOSE

From the Main Screen, use the number pad and enter the assigned employee's password to log in.

Navigate to MENU from the Table Screen and select REGISTER CLOSE.

While performing a Register Close, you may notice that the CC NO-TIP  section is highlighted in orange and the SAVE button is disabled.

NOTE: This indicates that one or more credit card transactions do not have a tip entered or adjusted. These transactions must be updated or settled before the Register Close process can continue.

Accessing the Credit Card Settlement Screen

From the Register Close screen, press CC NO-TIP. This will open the Credit Card Transaction screen, where you can review the transactions.

Entering or Adjusting Tips

Select the desired transaction from the list. A number pad will appear, allowing you to enter the tip amount for the transaction.

Alternatively, you can use the GRATUITY/TIP button to adjust the tip amount.

You may also choose to complete the settlement process while entering tips. For detailed instructions regarding settlements, refer to: Credit Card (Settle Transaction)

Result:

Once all required tips have been entered, adjusted, or the transactions have been settled, the CC NO-TIP highlight will disappear from the Register Close screen. The Register Close process can then continue normally.

Skip

If you do not wish to enter tips but still need to complete the Register Close process, refer to: Register Close - Skipping Unsettled Tickets / Credit Cards / No Tip